Welcome to the resources part of your membership. Probably the most exciting one.
Because here, you can find short presentations, pdf's and other tools that will help you improve your People Skills.
Just like any skills, even People Skills need to be practised. Without it you just received an information which will stay in your memory for few days until pushed out by other information.
However, having access to recordings or read up and brush up your knowledge will help you to remember what you learned and then help you improve your relationships.
In case you prefer written version as well see PDF summary of Listening Skills below
Below you can watch recording of Listening Skills Presentation from our Thursday Brunch Quickies. It's up to 15 minutes long and explains all you need to know about Active Listening.
Listening is the most important part of every single conversation you will ever have. If you don't hear and listen to what the other person is saying you will make assumptions based on your own experience and opinions which might not necessarily be true reflection of what the other person is saying.
You will also find out more about body language and why using your eyes as well as ears is important in effective communication.
I hope you enjoy it and that this simple yet effective skill will help you even if it was the only one you learned.