Thursday Brunch Quickies Only £14
Imagine if you could improve your people skills in 30 minutes each week? Sounds implausible? Well, it isn't. I'm holding weekly sessions on various aspects of people skills and if you don't take at least one tip from the session I will give you your money back. So what have you got to lose? Have a look below at the upcoming topics and book your place by clicking on the 'Buy Now' button which will take you through PayPal (you don't have to have PayPay account to be able to purchase the session.)
What People Say about Mini Workshops
"Firstly, the format is such a good idea, thirty minutes of direct, practical advice to break up the workday works really well. Secondly, the
content is a steal - it's genuinely valuable. After today's session on becoming a better listener, I've got a handful of ideas that I can put in
practice right now to build a better understanding of my client's needs - as well as those of the people around me. I look forward to the
next one - thanks again Mia!"
Liam Atkins - Copywriter
"I have done several of the mini training sessions that Mia provides.
They are short, which is great because it doesn’t take too much time out of my working day. They are packed with useful information,
each one has a clear topic. Before the session begins, Mia asks us why we are interested in the topic so that she can help link the
examples to our particular jobs. After the sessions there is time for Q&A or general discussion, as the content is very interesting they
often spark conversation and inspiration.
Thank you Mia
Joanne Glover -Recovery Worker Southdown
Understanding Each Other 19.11.2020 11:30
Do you believe that everyone works and thinks the same way as you?
A lot of us make this mistake, so we naturally just expect others to understand the world just as we do.
The thing is, we all receive information and communicate in a different, unique way.
Some people can’t stand fluff, and will happily walk away if you talk too much. At the same time, some will talk and listen for hours on end. Then we have those who need detailed information about the ins and outs of everything before making a decision, and then there’s the nurturing, caring folk who will put others before themselves.
...and this is just the beginning. There are so many combinations, but this mini-workshop will look at the four main characteristics of each style, to help you gain a better understanding of those around you.
Listening Skills 26.11.2020 11:30
Listening skills are massively underrated and rarely covered in soft skills training, even though it’s the most important part of every conversation.
Listening is not just hearing the words; in fact, we hardly pay attention to the words. What matters more is the tone of voice, body language and the micro-expressions that come with the words - even in phone conversations. If you don't believe me, try to lie down on the floor and put your feet up when you need to have a serious or important conversation over the phone. You wouldn't, would you...
This is a quickie which means we will cover the basics and I believe you will find new and interesting facts you didn't know.
Feel free to email me questions you'd like answers to before the workshops, and I will try my best to answer all questions however we do need to keep up with the time.
Building Healthy Boundaries 3.12.2020 11:30
Setting healthy boundaries is one of the hardest things to do. Not just in the workplace, but anywhere we come into contact with people.
We don't like being rejected, so saying no to someone else feels like we are doing just that. Yet saying yes to everything can leave us tired, overwhelmed and lead to burnout.
The secret to a good compromise is to set boundaries at the beginning. But first, you need to know what your boundaries are and how to communicate them clearly.
To find out how to set healthy boundaries, join us for another Thursday mini session.
I'll be honest, it's not going to be easy or a quick fix, but hopefully, you will leave with some life-changing tips to improve your work and home life.
What Motivates Us?
If you believe people go to work only to earn money you are mistaken. You’d be surprised how very few people are motivated purely by money.
Everyone has different reasons why they turn up to work. Of course, earning money is important but some people enjoy the community feel and see people they work with as their family. Others want to learn and grow.
You might also come across people who just love their job and it fulfills them even though it doesn’t pay well. What need drives you? Recognition? Hunger for knowledge or belonging. Find out about needs and motivations people have and how this can help you understand people around you better
Using Coaching Skills
I bet you know at least one Coach in your life. Be it wellness and fitness coach, life coach, confidence Coach…. I could go on and on but I’m sure you get it. But what is coaching and how can coaching skills help you live a better life and communicate with others in a way that will strengthen your relationships? From Listening to effective questions but most importantly setting a ‘goal’ for every important conversation you are going to have.
Coaching skills are not just for qualified coaches. It’s a life skill everyone should know because it does make you a better person in that you become more aware of your own state of mind. Coaching also works with children.
Just to make it clear, this 30 minute mini session will not qualify you as a coach ;)
Managing Emotions 14.1.2021 11:30
Is Emotional Intelligence a new ‘buzz word?’ Maybe but why is it important to be aware of your own emotions and be able to control them?
Emotions run high especially now we live in this weird world of face masks and many restrictions. Life as we knew it has changed for all of us. Being able to control your emotions will help you avoid or at least minimise conflict but also move on from dwelling on an argument or misunderstanding. When we get emotional, the rational thinking goes. I don’t know about you but when my fuse goes it’s better to fly rather than fight. ;)
Find out more about emotions, what they look like, feel like, why we have them and how to manage them in this short session.
Dealing with Difficult Behaviour 21.1.2021 11:30
Do you ever wake up in the morning and think to yourself “ I’m going to be a difficult person to be around today”? Mmmm I don’t think so. No one does or at least I can’t imagine so.
So why are there difficult people, how can you spot difficult behaviour, what drives people to be difficult and how to handle situations when a conflict is brewing?
Think about time you might have come across as difficult. What was happening in your life or that particular moment? Did you want to be difficult or were you just tired or overwhelmed?
At this session we will look at different behaviours that may come across as difficult and how to manage your state of mind to avoid or at least minimise conflict.
How to Adapt to a Constant Change 27.1.2021 11:30
The world is changing and there is nothing we can do about it. On one hand we - human beings need stability and security on the other hand we need variety. It is therefore important to recognise which aspects of your life you need to secure to be able to deal with changes you can’t control.
Uncertainty makes us uncomfortable and the only way to deal with it is to acknowledge it, observe it and work out which parts we can make certain to feel in control again.
Learn how to accept what you can’t change and change aspects of your life that will make you feel safe.
Actions and Reactions
Have you ever noticed someone, way past the age of two, behaving like a toddler in the middle of a tantrum?
Or maybe someone at work is continually rubbing you up the wrong way, and you don’t like it?
We all operate from three ego states; Parent, Adult and Child, or the so-called transactional analysis - which is the model I use in my interpersonal training because it best describes the actions, reactions and why we (sometimes) respond like children.
This training session explores the three ego states and highlights ways to avoid conflict just by being aware of our own communication and responses.
Join us for this short but valuable session