Online Webinars

How to Use Personality Profiling in Communication with Clients

15th September  2020      10:30 BST

There are many courses out there concentrating on effective communication but not many tell you about using personality profiling to tailor communication with your clients. You might have noticed already that some customers like all the fluff and their emails are usually long and some reply with few words which makes you question whether you somehow offended them. 

The thing is, we all have preferences and there are four main personality profiles and their communication is very different. 

Our Lead Trainer Mia Cherry is accredited in DISC Personality Profiling and scored 100% on the Accreditation course because she loves watching people, their behaviours and she uses this knowledge in her presentations and trainings. 

                                                                                                                                       In this one hour webinar you will learn about:

                                                                                                                                       * Four main personality profiles

                                                                                                                                       * Four different ways each prefers to communicate

                                                                                                                                       * How not to take replies personally when they don't match 

                                                                                                                                          your profile

                                                                                                                                       * And of course you will learn a lot about you and your own

                                                                                                                                         preferences. 

                                                                                                                                        Cost : £65 * pp

This webinar will last an hour but allow 90 minutes

Maximum 16 delegates per webinar

Cancellation Policy

I hope you can join us but if you need to cancel you will get full refund if you do so at least 24 hours before the webinar which will be Monday 17th August 10:30. 

Any cancellations after that will not be refunded however you might be able to book for another webinar at a later date. 

* group discount available. Contact me on info@wttraining.org       Mia 

Rock Your People SKills

22nd September 2020      10:30 BST

Lets be honest with each other. 

We all want to be liked! 

...and get on with people. At least some of the time. 

What skills those who seem popular have that can help you feel more confident meeting new people or going out and socializing after the last few months staying away from people. 

Maybe you want to improve your relationships with your partner. 

                                                                                                                                       In this one hour webinar you will learn about:

                                                                                                                                       *to listen to what others say without your own agenda

                                                                                                                                       *to read others and four different personality types

                                                                                                                                       *how to communicate and understand those different

                                                                                                                                         personality types

                                                                                                                                        * how your own actions and reactions trigger 

                                                                                                                                          reactions in others

                                                                                                                                         *and finally how to build healthy boundaries. 

                                                                                                                                        Cost : £65 * pp

Maximum 16 delegates per webinar

Cancellation Policy

I hope you can join us but if you need to cancel you will get full refund if you do so at least 24 hours before the webinar which will be Monday 7th September 10:30. 

Any cancellations after that will not be refunded however you might be able to book for another webinar at a later date. 

* group discount available. Contact me on info@wttraining.org       Mia 

Post Lockdown - 

Communicate effectively at work

6th October 2020     10:30

We know life as we knew it has changed. And so has the way we work. We have to adapt to the 'new normal' and that includes communication. 

For many the way we work has changed. Team reduced to skeleton staff, remote working with children around or working completely alone without much interaction only when necessary. But as the lockdown is easing and people return to work, brushing up your communication skills is important more than ever. Working remotely is very different to working in the office with others. You will have to get used to other personalities and working styles that might be completely the opposite of how your work. 

                                                                                                                                                  In this one hour webinar you will learn about:

                                                                                                                                                 * Listening without judgement and assumptions

                                                                                                                                                 * How to control your own reactions 

                                                                                                                                                 * How not to take replies personally when they don't 

                                                                                                                                                   match your profile

                                                                                                                                                 * Build Healthy Boundaries at work

                                                                                                                                                  Cost : £65 * pp

Maximum 16 delegates per webinar

Cancellation Policy

I hope you can join us but if you need to cancel you will get full refund if you do so at least 24 hours before the webinar which will be Monday 14th September  10:30.

Any cancellations after that will not be refunded however you might be able to book for another webinar at a later date. 

* group discount available. contact me on info@wttraining.org      Mia

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